The following is a compilation of some of the tools and best practices we use to help guide our performance development culture and continuous improvement endeavors.
Best Practices Process Maps: an assortment of process maps that help guide decision making and communication of decisions throughout our organization.
Human Capital: tools, process maps, case studies and presentations that deal with the human side of operations (i.e. hiring processes, performance evaluation processes, public speaking training, internal complaint processes, etc.).
Measuring Performance: process maps and presentations covering topics such as; Business Review, Levels of Service, Measuring Success, etc.
Organizational Performance Management: an assortment of presentations, maps, etc. that detail Pasco County's journey towards performance excellence.
Process Mapping: training materials covering the "how-to" of process mapping.
Strategic and Business Planning: tools that Pasco County has used to guide their Strategic Planning process and their Business Planning process.