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Resources and Updates for Hurricane Irma 

hurricane button-sm.jpgUp-to-date information can be found on the Pasco County website listed on the main page, under Pasco County News: CLICK HERE

Information specific to Hurricane Prep and Resources can be found through the Emergency Management section of the Pasco County website: CLICK HERE

For additional ways to connect or receive alerts please use any of the following resources:

Additionally, the Pasco County Customer Service line is open Monday through Friday, 8 a.m. to 5 p.m. Please call 727.847.2411 with any questions or concerns.




Focused on Service, Committed to Excellence


Pasco County Utilities provides Water and Sewer Services, Reclaimed Water, Solid Waste/Resource Recovery, Recycling, Hazardous Waste, Environmental Lab and Residential Street Lighting service to most of the 471,028 residents residing within the land area of 744.85 square miles of Pasco County.

We are committed to meeting evolving needs through efficient operational management and excellent customer service.


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SERVICE - UPDATE | Payment Changes for Pasco County Utilities Customers Include New Rates and Payment System Enhancements
How do these changes impact you? Read More or Pay Your Bill




NPR Pasco Utilities Customer Service Center
Temporarily Relocated
 

Pasco County Utilities' west-side Customer Service Center for walk-in and drive-through customers located at 7536 State Street, New Port Richey, has temporarily relocated as of Monday, Nov. 14, 2016 Building renovations are forcing the relocation of these services. Construction is expected to be completed by the end of summer, 2017.

Utility customers may still receive services in New Port Richey at two temporary locations: 

WALK IN LOCATION:  Walk-in customers will be able to use a temporary office/trailer in the existing Utilities Building parking lot located at 7536 State Street, New Port Richey (northeast corner of State Street and Government Drive).

DRIVE-THROUGH LOCATION:     A temporary drive-through / drop-box location will be open at the Pasco County Building Inspections office located at 7508 Little Road, New Port Richey (enter on Government Drive, then take an immediate right turn).

Click here to view map of new locations. 

The Dade City office, located at 14236 Sixth Street (2nd Floor), has not been affected by the temporary move in New Port Richey.

The Land O’ Lakes Utilities offices, DOES NOT have walk-in or drive-through customer services at this time. Please visit our New Port Richey or Dade City locations to make payments, start or stop water/sewer utility services, or to get account information.






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Contact Us
Flip Mellinger
Assistant County Administrator,
Utilities

Utilities Administration
Mailing Address

19420 Central Blvd.
Land O' Lakes, FL 34637
Customer Services are
not available at this
location

Utilities Administration
Ph: (727) 847-8145  
Fx: (727) 847-8083

Hours - Administration
Monday - Friday
8:00 am - 5:00 pm

Customer Information
& Services | Offices &
Hours

New Port Richey
(727) 847-8131
Walk-in services:
Mon., Tues., Thurs., Fri.
8 am - 5 pm
Wed. 8 am - 5:30 pm
Drive-through services:
Mon. - Fri. 8 am - 4:30 pm
View Location Details

Dade City
(352) 521-4285
Walk-in services only:
Mon. - Fri. 8 am - 4:30 pm
14236 Sixth Street (2nd Floor)
Dade City, FL 33523
View Location

Land O’ Lakes
(813) 235-6012
Customer Services are NOT
available at this location.
(NO Walk-in | NO Drive-thru)

Mon. - Fri. 8 am - 5 pm

After Hours Emergencies
(727) 847-8144

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