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Customer Service & Information Locations and Hours of Operation
Important Customer Service UpdateThe Land O’ Lakes and New Port Richey Customer Service Centers remain closed to protect the health and safety of customers and staff. This change took effect March 20, 2020 and will remain in effect until further notice, Drive-through services will remain open at both locations from 8:30 a.m. to 4 p.m., where a member of the PCU Team can support customers and receive any necessary paperwork. The Dade City location will remain open from 8:30 a.m. to 4 p.m. What are the alternative options?
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Current Service Hours & Locations
East Pasco - Dade City - Customer Service Location & Hours of Operation
Phone: (352) 521-4285
Only Limited Walk-up Services:
Monday - Friday: 8:30 a.m. - 4 p.m.
14236 Sixth Street (1st Floor Location)
Dade City, FL 33523
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Drop Box Available during normal business hours, Monday - Friday, 8:30 a.m. - 4 p.m.
Central Pasco - Land O’ Lakes - Customer Service Location & Hours of Operation
Phone: (813) 235-6012
Only Drive-through Services:
Monday - Friday: 8:30 a.m. - 4 p.m.
Drop Box Available 24/7
19420 Central Boulevard
Land O’ Lakes, FL 34637
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West Pasco - New Port Richey - Customer Service Location & Hours of Operation
Phone: (727) 847-8131
Only Drive-through Services:
Monday - Friday: 8:30 a.m. - 4 p.m.
Drop Box Available 24/7
7536 State Street
New Port Richey, FL 34654
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Standard Mail - US Postal Service
Pasco County Utilities
P. O. Box 2139, New Port Richey, FL 34656-2139
Overnight Delivery - Fed Ex or UPS Only
(Do not use US Postal Service for overnight delivery)
Utilities Customer Information & Services
19420 Central Boulevard, Land O' Lakes, FL 34637
Utilities Administration Mailing Address
(Do not use this option for general account services)
Pasco County Utilities
Attn: Please include team member name and Department or Division
19420 Central Blvd. Land O' Lakes, FL 34637