Advance Reservation Service
Door-to-door advance reservation service is provided throughout the County to those persons unable to access transit service because of a verifiable disability, environmental barrier, or distance from a route while persons residing within three-quarters mile of a bus route are required to use transit service.
Services
Paratransit services include:
- Americans with Disabilities Act (ADA) service
- Contract service
- Medicaid transportation service
- Subscription service
Personal care attendants ride free on paratransit trips. For more information, see Your Guide To Ride (PDF). (Para más información, por favor lea Su Guia Para Viaje (PDF).)
On-Board Rules
Paratransit rules:
- Standing is not permitted when bus is in motion.
- Riders should be ready 60 minutes before their scheduled pick-up time.
- Riders cannot change destination with the driver. Please coordinate changes with the reservation center only.
- There is a limit of three standard sized shopping bags per person.
- Seat belts must be used by all passengers.