Service Update

Seven Oaks Meter Change Out Program

Update 4/6/21: Pasco County Utilities has contracted with National Metering Services, Inc. to remove and replace the current water meters in the Seven Oaks community. The new meter changeout began on Monday, April 5, 2021, with 3,253 meters scheduled to be completed over the next few months. Read More & View Images

Reclaimed Water Coming Soon to Copperspring

Update 3/31/21: The project is at a 86 percent completion status.... Read More

Reclaimed Water Coming Soon to Wesbridge and Chapel Chase

Update 3/31/21: The project is at a 95 percent completion status ... Read More

Gateway Blvd. Force Main Repair

Update 11/23/20: Pasco County Utilities (PCU) Operations & Maintenance (O&M) Team successfully repaired the ruptured sewer force main along Gateway Boulevard on Friday, November 20, 2020. The PCU O&M Team will continue to be on site through the end of next week for restoration and retrieval work. There will be no impact to services provided, no risk to public health, and the restoration work being done will have no impact to the flow of traffic. ... Read More

New Rates for Pasco County Utilities Customers 

Effective on October 1, 2020, Pasco County Utilities (PCU) customers saw rate changes in their monthly water, wastewater, and reclaim water bill. The average residential customer using 6,000 gallons of water would have seen a billing increase from $76.78 to $79.00, a difference of $2.22. Details and resources are available at bit.ly/pcurates.

Pasco County Utilities - Pasco Aqua System 
Acquisition Updates

PCU team members welcome approximately 3,300 former Florida Governmental Utility Authority (FGUA) customers, and is working diligently to ensure a seamless transition for the Jasmine Lakes, Palm Terrace Gardens, and Zephyr Shores communities. New customers are encouraged to email any questions to WelcomeToPCU@pascocountyfl.net. 

Service updates and information will be posted throughout the duration of the Pasco Aqua System Acquisition,   ... Read More

Pasco County to Reopen Solid Waste & Recycling Collection Areas

Starting Saturday, April 25, 2020, the West Pasco Resource Recovery Facility, East Pasco Transfer Station a standalone recyclable drop-off location will reopen for residential waste and recycling disposal. This change restores services that previously limited residential trash drop-offs on April 4. ... Read More

Pasco County Utilities COVID-19
Customer Service Updates

As a reminder and until further notice, the Land O’ Lakes and New Port Richey Customer Service Centers remains closed to customers and the general public to protect the health and safety, of customers and staff. Drive-through services will remain open at both locations from 8:30 a.m. to 4 p.m.,  ... Read More

Pasco County Utilities COVID-19
Engineering Department Update

The PCU Engineering Department is only accepting online submittals, or those sent via mail or FedEx. In-person meetings will NOT be held at this time ... Read More

Pasco County Utilities COVID-19
Water & Wastewater Updates

Water from your tap remains safe to drink and use. According the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low. What you need to know about your water and wastewater ... Read More

  1. Reconnect Services
  2. New Rates - 2020
  3. Pay My Utility Bill
  4. PCU News

Restart services that have been disconnected due to non-payment or a delinquent account ... Read More.