Service Update

New Utilities Notification System 

Pasco County Utilities has a new notification system to provide important service information and updates. The automated messaging system will deliver pre-recorded messages, using the phone number listed on a customer's account. To update your contact information, please reach out to a Pasco County Utilities' representative by phone at 813-235-6012 Monday through Friday between 8:30 a.m. and 4 p.m. or by email at UtilCustServ@MyPasco.net.

Pasco County Utilities Provides Assessment Searches

A new fee for utilities assessment searches will go into effect July 1, 2022. A flat fee of $9 per assessment search submitted will cover assessment search services for water, sewer, reclaimed water and commercial solid waste services at a specific property.  Assessments are designed to protect property owners who are taking on new loans or refinancing... Read More Assessment Search

Pasco County Utilities Welcomes New Customers 
with Lindrick Acquisition

The much-anticipated acquisition of the Florida Government Utility Authority’s Lindrick System by Pasco County Utilities is set for July 1, 2022, welcoming nearly 3,200 West Pasco utility customers in the Gulf Harbors and Shamrock Heights communities... Read More

Connection Fee Changes

Pasco County Utilities Connection Fee Rate Changes Take Effect January 3, 2022. Article VII of the Florida Constitution, Chapter 125, Florida Statutes, and Chapter 110 of the Pasco County Code of Ordinances empowers the Pasco County Board of County Commissioners (BCC) to establish and revise water, wastewater, and reclaimed water rates, fees, and charges whenever necessary... Read More

Meter Change Out Program

Update 12/1/21: The meter changeout project has been completed for the Aberdeen Lakes, Ashley Pines, New River Lakes, and Country Estates communities. During this next phase of the project Pasco County Utilities will be working in the River Crossing, Aristida, Hunters Ridge, Belle Chase, Williamsburg West, and Oakstead communities...  Read More & View Images

New Payment Service Provider for Pasco County Utilities

Update | 10/22/21: Pasco County Utilities is excited to announce a new bill pay service for paying your utility bill, powered by Invoice Cloud. Exciting features and more convenient ways to pay are on their way! The new Pay-by-Phone number is 855-786-5344. A new processing fee of 2.75 percent is applied to all credit card transactions with a minimum payment of $1.50 and maximum payment of $125,000. ACH payments made, using your banking information, will be charged a $2.50 processing fee, when paying online, up to a maximum payment amount of $125,000... Read More

New Rates for Pasco County Utilities Customers

Beginning October 1, 2021, Pasco County Utilities customers will see rate changes on their monthly water, wastewater, and reclaimed water bill. The average residential customer using 6,000 gallons of water would see a billing increase from $79 to $81.30, a difference of $2.30. Rates, fees, and charges details are available at bit.ly/pcurates.

“Pasco County Utilities rates, fees and charges ultimately benefit all Pasco County Utilities customers,” said Pasco County Utilities Customer Service Director Sandra Anderson. “Revenue flows back to the needs of our customers by maintaining and developing the infrastructure that supports water, wastewater, and reclaimed water services. The revenue helps to ensure that all customers have reliable access to safe, clean drinking water every day.” ...Read More

Conserve Reclaimed Water

Updated 7/30/21 - Pasco County Utilities is asking for your help to increase conservation efforts by watering only when needed. Skip watering if it has been raining and only water if grass is showing signs of drying out… Read More

  1. New FY22 Rates
  2. Reconnect Services
  3. Pay My Utility Bill
  4. Pasco County News

Payment changes for Pasco County Utilities customers include new rates, fees, and charges ... Read More