Service Update

Pasco County Utilities COVID-19
Customer Service Updates

(Updated 4/2/20)

As a reminder and until further notice, the Land O’ Lakes and New Port Richey Customer Service Centers remains closed to customers and the general public to protect the health and safety, of customers and staff. Drive-through services will remain open at both locations from 8:30 a.m. to 4 p.m.,  ... Read More

Pasco County to Limit Residential Trash Drop-Offs

Effective Saturday April 4, Pasco County Solid Waste will be limiting access to both the West Pasco Resource Recovery and the East Pasco Transfer Station.  Only commercial vendors and customers with bagged, household waste will be able to drop off trash ... Read More

Pasco County Utilities COVID-19
Engineering Department Update

The PCU Engineering Department is only accepting online submittals, or those sent via mail or FedEx. In-person meetings will NOT be held at this time ... Read More

Pasco County Utilities COVID-19
Water & Wastewater Updates

Water from your tap remains safe to drink and use. According the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low. What you need to know about your water and wastewater ... Read More

Pasco County Utilities - Pasco Aqua System 
Acquisition Updates

Service updates and information will be posted to this section throughout the duration of the Pasco Aqua System Acquisition.

Update 2/6/20: The Pasco County Board of County Commissioners (BCC) held its public interest hearing on November 19, 2019. The BCC found the acquisition of the PAUS to be in the public interest. On December 10, 2020, the BCC approved and signed the Transition Agreement (UT20-0135). On January 16, 2020, the Florida Governmental Utility Authority (FGUA) Board of Directors also found the acquisition to be in the public interest, and signed the Transition Agreement, as well. Transition activities continue, and the transition is on track to take effect this summer ... Read More

  1. Reconnect Services
  2. New Rates - 2020
  3. Pay My Utility Bill
  4. PCU News

Restart services that have been disconnected due to non-payment or a delinquent account ... Read More.