My utility bill does not contain any information on how to access this web site to pay my utility bill?

Information to access this site to pay a utility bill on-line will appear when the next utility bill is sent out. Prior utility bills will not have the information on them to access this site, please wait for your next bill to arrive. If an account is enrolled in Electronic Payment and the amount is deducted from a checking account each month, access to this site is not necessary and no information is printed on the utility bill to access this site.

Show All Answers

1. How do I sign on to this system?
2. Is this site safe to use?
3. Is my credit card saved?
4. Can my credit card be charged automatically each month?
5. My utility bill does not contain any information on how to access this web site to pay my utility bill?
6. If my account is disconnected for non-payment or insufficient funds and I make a payment, is my account automatically reconnected?
7. When is my payment posted to my utility account?
8. Why is my credit card rejected?
9. Can I use my debit card to make a payment?
10. Electronic Payment Question - What is electronic payment?
11. Electronic Payment Question - If I sign up for Electronic Payment when will it take effect?