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The best way to report potholes, or request any other service from the Operations Division, is to file a service request on the county's website with the Customer Service Center. The Customer Service Center can also be reached at (727) 847-2411, (352) 523-2411 or (813) 996-2411. The center will be able to help you with all of your requests. A work request is sent to Operations for the work to be scheduled.
Roads constructed by the county, for example through the Capital Improvement Program, automatically become part of the Maintenance Program. For subdivision roads, the developer posts a maintenance bond and the roads have to be constructed to county specifications prior to acceptance.
Information about county maintained roads is located at the at Pasco County’s Customer Service Center.
While the county will resurface major arterial and collector roadways, lower volume residential streets are repaved under the Public Works and Improvements (Paving Assessment) Ordinance No. 85-06. The benefiting property owners share the cost for these projects. For more information on Paving Assessments, call (727) 834-3601.
Since unpaved roads have a substantially higher maintenance cost, it has been the practice of the county not to accept any additional unpaved roads into the system. Over the last couple of decades, the county has not accepted unpaved roads into the Maintenance Program.
The monies for road maintenance come from the Local Option Gas Tax. No property taxes are used for this purpose.
The county only maintains sidewalks in cases where the county constructed the sidewalk. The maintained sidewalks are normally part of the major road network. Sidewalks constructed by developers or property owners are not maintained by the county.
The Traffic Operations Division of Engineering Services maintains all the traffic signals in Pasco County, to include those located on non-county maintained roads.
If you have any further questions, please call the Customer Service Center at:(727) 847-2411 (New Port Richey) (813) 996-2411 (Dade City)(352) 523-2411 (Land O' Lakes)
Public Works hours are 7:00 p.m. - 5:00 p.m. Monday through Friday, but will respond to emergencies 24/7/365.For emergencies after hours: Call Fire Rescue's Emergency call 911. For non-emergencies call 727-847-8102.