Payment Process


  • Have your Account Number and Customer number available
  • We accept most credit cards, Google Pay, Apple Pay and eCheck, plus Automatic Clearing House (ACH) payments through your banking institution
  • There is a small service fee (2.75%) paid directly to Invoice Cloud. Pasco County does not collect a service fee.

Payment Types & Features

Online Account Login

Utility Account Access Login or register for online billing access Same day payment processing, view my bill, disconnect or pause service. 

Online Quick Pay option is for customers who do not need account details. 

Reoccurring Automatic Payment

Fill out and print Electronic Funds Transfer (EFT) Form (PDF) and take it to one of our  customer service locations. 

Pay by Phone

  • Call 855-786-5344 
  • Have your Account Number and Customer number available

Pay by Mail or Delivery Service

U.S. Postal Service, send to:
Pasco County Utilities
P. O. Box 2139 
New Port Richey, FL 34656-2139

Overnight Delivery
Fed-Ex or UPS Send to:
Utilities Customer Information and Services
7536 State Street
New Port Richey, FL 34654

Payment In Person
Visit one of three Customer Service Centers conveniently located in East, Central, and West Pasco. 

Project Round-Up: A Little Change = A Big Difference

Is a voluntary financial donation program providing the opportunity for Pasco County Utilities (PCU) customers to assist those in need by rounding up their monthly water/sewer bill to the nearest dollar.

Example: If a water / sewer bill is $45.50, and the customer chooses to participate in the program, the amount paid will round up to $46. Project Round-Up will receive $0.50 and $45.50 will be paid towards the water/sewer bill.

How To Participate

Check the Round-Up box each month on either your paper bill or when paying a bill online. Customers making payments by Electronic Funds Transfer currently do not have this option.

All funds donated are distributed by the Human Services Division. Funding remains in Pasco County to serve PCU customers in most need of support with their water/sewer bill.

To apply for assistance please contact the Pasco County Human Service Division for further information.


Only Walk-up Services
East Pasco Government Center
Monday through Friday 8:30 a.m. to 4 p.m.
**Dropbox Available During Normal Business Hours Monday through Friday 8:30 a.m. to 4 p.m.

14236 Sixth Street (1st Floor Location) Dade City, FL 33523


Walk-in and Drive-through services
Monday through Friday 8:30 am - 4 pm
**Drop Box Available 24 /7

7536 State Street New Port Richey, FL 34654


Walk-in and Drive-through Services
Monday - Friday 8:30 a.m. - 4 p.m.
**Drop Box Available 24 / 7

19420 Central Boulevard Land O' Lakes, FL 34637